Excel 2016 closing unexpectedly - Diagnostic Log location
To troubleshoot Excel 2016 closing unexpectedly, you can gather diagnostic logs to pinpoint the issue. Here’s where to look:
To troubleshoot Excel 2016 closing unexpectedly, you can gather diagnostic logs to pinpoint the issue. Here’s where to look:
Office Diagnostic Logs: Excel automatically generates logs that can help identify crashes. You can find them in:
Windows: %temp%\Diagnostics\UploadCache
Android: Location varies by device
Event Viewer Logs:
Open Event Viewer (Win + R
, type eventvwr
, press Enter).
Navigate to Windows Logs > Application.
Look for Excel-related errors.
Increase Log Size for More Data:
Microsoft allows increasing the default log size to capture more details.
You can use the script to expand log collection.
Crash Dumps:
If Excel crashes frequently, Windows may generate crash dump files in %AppData%\Microsoft\Excel
.
Check for Add-in Issues:
Run Excel in Safe Mode (Ctrl
+ launch Excel).
Disable add-ins via File > Options > Add-ins.
If you need deeper analysis, you can compress and send logs to Microsoft Support for further investigation. Let me know if you need help interpreting the logs!
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